The ten minutes before doors open decide how the first hour goes. A team that knows the room, the menu, the timing and the host’s name moves differently than a team that’s figuring it out while guests arrive.
A good briefing is short and specific. It covers who’s where, what’s being served, what the client cares about most, and what to do when something changes.
This is the checklist our captains run before service. It fits on one page, and it’s designed to be read aloud, not circulated. Print it, mark it up for your event, and hand it to whoever is leading the floor.
