Hotel front desk associate smiling while assisting a guest at a reception desk in an upscale hotel lobby

Supporting guests with attentiveness, discretion, and care

What Concierge Bring To Every Experience

What Concierge Bring To Every Experience

Concierges provide elevated, guest-focused support by anticipating needs and offering thoughtful assistance throughout an event. This role is ideal for NYC hospitality professionals who are naturally attentive, knowledgeable, and comfortable delivering service with discretion and confidence.

Our concierges are polished, resourceful, and composed, able to support guests with clarity while maintaining awareness of the broader event flow. From the corporate concierge services NYC businesses rely on to private functions, they bring a calm, reassuring presence that enhances the overall guest experience.

  • Attentive, proactive, and guest-focused

  • Confident communicating information with professionalism and ease

  • Calm under pressure and comfortable handling requests

  • Detail-oriented and mindful of discretion and presentation

Key responsibilities include:

  • Assisting guests with questions, directions, and event-related requests

  • Providing accurate information and support as needed

  • Anticipating guest needs and responding with professionalism

  • Maintaining a polished, welcoming presence throughout the event

  • Supporting guest flow and coordinating with Captains when necessary

  • Assisting with setup and breakdown of concierge areas or materials

Built to Support You at Every Stage of Your Work

Benefits of Working
With HMG+

Benefits of Working With HMG+

At HMG+, we take a thoughtful approach to staffing, one that values flexibility, consistency, and ongoing support. As a concierge staffing agency working across New York, our goal is to create an environment where hospitality professionals feel prepared, respected, and confident in the work they do.

Gold line icon of a professional figure standing beside three checked circles, representing a qualified or vetted candidate.

Work that fits
your availability

Choose opportunities that align with your schedule while benefiting from clear communication, expectations, and planning.

Gold line icon of three upward arrows alongside a diamond shape, representing growth and premium quality.

Continuity that
builds momentum

A steady flow of assignments allows you to build experience over time, develop familiarity with our teams, and grow into opportunities at a natural, supported pace.

Gold line icon of a group of professional figures with a checkmark above the center person, representing vetted staffing or candidate selection.

A team that stays
connected to you

We prioritize communication and ongoing check-ins to stay informed, provide guidance, and ensure you feel confident, supported, and equipped to succeed not just on day one, but over time.

Start Your Next Chapter in Hospitality

Apply to Join Our
Event Team

Apply to Join Our Event Team

Ready to put your hospitality skills to work in dynamic, guest-facing environments across New York? If concierge work is your calling, HMG+ offers front-of-house opportunities that combine flexibility, consistency, and thoughtful support so you can focus on doing what you do best.

Join a team that values preparation, professionalism, and people. If you’re excited to grow, stay engaged, and be part of a supportive event staffing community, we’d love to meet you.

What You Can Expect When Applying:

  • Flexible front-of-house opportunities across a variety
    of events

  • Clear role expectations, communication, and
    ongoing support

  • Access to training and opportunities for growth over time

Gold line icon of three professional figures standing side by side, representing a hospitality staffing team.
3k

Staff Trained

Gold line icon of a person profile and champagne flute connected by circular arrows, representing hospitality staffing rotation or service flow.
500k+

Shifts Filled

Professional receptionist in a blue suit standing behind a modern office front desk and smiling at visitors