The right team can elevate your guest experience. But the wrong staffing choices? They can damage your brand, create chaos on the floor, and increase turnover. Here are the most common hospitality staffing mistakes we see—and how to avoid them.
Top 3 Mistakes
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Hiring for Speed Over Fit: Rushed hiring often results in poorly matched staff who don’t reflect your service standards or company culture.
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Neglecting Ongoing Training: Even seasoned staff need refreshers. Without training, service becomes inconsistent, and employee confidence drops.
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Failing to Plan for Peak Periods: Underestimating demand during the holidays or event season leads to overwhelmed staff and unhappy guests.
At HMG Plus, we take a long-term view of every short-term placement. Our vetting process ensures personality, professionalism, and performance all align.
Additional Resource: The American Hotel & Lodging Educational Institute provides great training tools for employee growth and service consistency.
Don’t let staffing mistakes hold your business back. Talk to our team to avoid these pitfalls and build a winning workforce.
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